Sergio pulls your bookings from BookingKoala, ConvertLabs or Launch27, your Quo and Gmail messages, and every customer's history into a single workspace built for cleaning companies, then drafts the reply with the full context already in front of your team.
No more digging through your booking system (BookingKoala, ConvertLabs or Launch27), a texting app, and an inbox to answer one question. Sergio keeps the whole relationship in one place and answers from it.
Sarah booked a home cleaning for September 12. She mentioned a friendly dog will be home during the visit.
Hi Sarah, yes, our cleaners bring a vacuum. Your last visit on September 5 was with Gina.
Example workspace. Customer details shown are illustrative.
Link BookingKoala, ConvertLabs or Launch27, plus Quo and Gmail. Sergio imports your customers, bookings and message history so every profile is complete before you send a thing.
Calls, texts, emails and bookings get tied to one profile, with lifetime value, pets, preferences and cleaner history in a snapshot your team can read at a glance.
When a customer reaches out, Sergio summarizes the thread and drafts a response grounded in their history and your SOPs. Approve it, edit it, or let it send.
Every phone call, text, email and booking for a customer, in order, on one screen. No switching between your booking system (BookingKoala, ConvertLabs or Launch27), a texting app and your inbox to piece together what happened last time.
Long email threads get summarized to the point. Incoming questions get a drafted reply that already accounts for the customer's bookings and history, so your team edits instead of writing from scratch.
Next cleaning, last cleaner, pets, access notes, contact preference and total spend, surfaced on every profile so whoever picks up the conversation sounds like they already know the customer.
Sergio checks your equipment policy, pricing rules and standard procedures before it drafts, so replies match how your company actually operates, not a generic script.
A morning digest of what needs attention, plus a dashboard showing revenue, reviews and follow-up activity, so you see how the book is moving without opening five tabs.
Customers text to book, reschedule or ask a question and get a real answer back, without tying up your office line.
Coming soonConnect your tools and Sergio builds every customer profile in about 15 minutes.